Reading Time: 7 minutes If you have been working in the industry of healthcare, you will realize how important it is to have a healthy online reputation. Based on a recent survey, at least 81% of patients will read reviews before choosing their provider. Therefore, having a healthcare reputation management is necessary to ensure that you will be the […]

Reading Time: 8 minutes Companies will continue to find new platforms and channels to promote their brand. It means that there will be new data and metrics that marketers will need to measure. The amount of information you need to monitor is enough to make you feel overwhelmed. You want to know which numbers greatly matter to your business […]

Reading Time: 8 minutes Most businesses trying to conquer the online world need to have a complete understanding of how to build a relationship with their customer that aims to improve their brand building, reputation, lead generation, etc. Customer engagement measures the company’s engagement with the audience across different touchpoints. Interacting with the customers often helps with brand building […]